“Over my seven years with Henry Schein, I’ve experienced so much growth—both personally and professionally. From buying my first home to getting engaged, advancing in my career, and adapting to new federal and state regulatory requirements, change has remained constant. In Verifications, our goal is to ensure that every product and service we provide is delivered safely, accurately, and efficiently so our customers can stay focused on patient care. Every call, interaction, and review makes a difference. When we can support a customer from start to finish, moments of frustration often turn into connection and understanding. Taking a few extra minutes to explain a policy or walk through a process has an impact beyond that one conversation. If a discussion ends with a clearer understanding of our procedures and with a customer who feels supported, I know I’ve done my job. Change is an exciting part of life that keeps us learning, growing, and finding new ways to serve our customers.” #CXDay #CSWeek2025 #SCWeek #TeamSchein Nicole Renna Verifications Lead 7 Years with Henry Schein Interested in joining #TeamSchein? Visit us for opportunities at https://bit.ly/3JLlmAB.